Please make sure you read these terms of use carefully before deciding to use our website. These terms of use set out the rules set for using our website (www.jetaime-diamonds.co.uk).

Who we are, and How to get in contact with us?

We are Je t’aime Limited, registered in England and Wales with the following registration number 07494302. Our registered office is Suite 770 The Big Peg, 120 Vyse Street, Jewellery Quarter, Birmingham B18 6NF. You can contact us by visiting the ‘Contact Us’ section of our website to send us an email, alternatively you can email us at Sales@jetaime-diamonds.co.uk. You can email us, to schedule a telephone call with yourself by emailing us your name and telephone number and your query.

By using our site, you have agreed to these terms of use.

By using our website, you have confirmed that you have accepted our terms of use and will comply to the terms set out here. In the case that you do not agree to the terms of use, you must not use and leave our site.

There are other terms which may also be applicable to you.

As well as the terms of use for our site, there are also additional terms which apply to your use of our site. These include our Privacy Policy which sets out how we use your personal information you give to us, our Cookie Policy which sets out information about cookies used on our website and if you decide to purchase goods from us our Terms and Conditions will apply to the sale of products.

We may need to make changes to these terms.

We may need to make changes to these terms once in a while, to ensure you are kept up to date on our most recent terms, please read our terms at the time when using our site to ensure you understand the terms that apply at the time of using our website.

We may need to make changes to our website.

We may need to make changes to our website, to reflect changes to our internal and external environment which includes our products, customers and business.

We may suspend or withdraw our website.

Our site is made available to all of our customers at no cost.
We can not certify that the content displayed and issued on our website will always be available to you or be uninterrupted. We may at times need to suspend, withdraw or restrict access to parts or all our website to update and maintain our website from an operational and business perspective. We will always try to give customers a notice within reasonable time to tell you that parts or all of our website may be suspended, withdrawn or restricted for a period of time.

You are responsible for others using your internet connection to connect to our website are also aware and comply with the terms of use of our site that we have set out here as well as other terms that may be applicable to them using our website.  

We can transfer the terms of this agreement to someone else.

We can transfer the terms of this agreement to another organisation. Should this be the case we will always notify you and make you aware prior to the exchange and ensure that your rights under this contract are not affected.

This site is only for users in the United Kingdom.

This site has been made only for users located in the UK. We do not represent that our site or any of its contents are available or for use in other countries or locations.

You must keep your account details safe and not disclose them to a third party.

You must keep your account details safe and not disclose them to a third party. Any piece of information that we may issue you with or you choose to have such as a username, password or any other information as part of our security procedures- you must treat with confidentiality and not share this information with any third party.
We do have the right to disable any usernames or passwords that either we or you have created if we reasonably believe that you have breached the terms or are failing to comply with the terms outlined in the terms of use. If you are suspicious that someone else may know any usernames or passwords that you or us have created for you- please contact us urgently to resolve this.

How you may use the material of our site.

We are the owner and licensee of all the Intellectual Property Rights on our website and the material on our website. You are not to use any material on this website without receiving written permission from us stating that you are allowed to.

You are allowed to print off a copy and download an extract of any of our terms for your reference and personal use.
You must not alter or try to modify the paper or digital copy of any material that you may have printed or downloaded in any way or form. You must not use any illustrations, video, audio or photographic or graphic content separately from the text that accompanies it. 
If you print off, download or decide to use any material on our site that do not comply and breach these terms of use, the right you have to use our site will cease with immediate effect and any material in your possession that belongs to us must be either returned, burnt or destroyed ceasing it to exist in your possession.

Our status as well as the status of any other contributor as authors of this website must be credited and acknowledged when referencing or citing our material.

You must not use any content or material on this site for any commercial reason without our written permission or licence to state you can do so from us or our licensors.

Do not rely on the information displayed on this site.

All the information on our website is given as general information only. Its purpose does not amount to sound advice on which you should rely on. You must obtain specialist information from a professional regarding your individual circumstance before taking or refraining from action to be taken on our site.
Despite our reasonable best efforts that we take to update the information on our site to make it as accurate as possible- we do not make such representations that may amount to warranties, guarantees, whether expressed or implied that all of our content material that is displayed on our site is up to date, accurate or complete in any way. 

We are not responsible for any other websites that we may link or refer you to.

Wherever in our site, that may contain links to other resources or websites that are provided and hosted by third parties to you such are only provided for your information only and it is entirely up to you whether you decide to click or refrain from visiting any referrals we may recommend. These links are not to be interpreted by you as our approval of those linked sites or any information that you may acquire from them. We have no control over the contents or material that are shown on any site we may link or refer you to.

User generated content is not approved by us for you.

Our website that is available to you may sometimes include some information or material uploaded or posted by other site users for example; reviews, comments and blogs on our website. The material has not been approved by us and the view points that may be expressed within such do not represent our company core values or beliefs.

How to raise a complaint about content posted by others on our site

Should you find inappropriate content posted by other users on our site, and find this distressing, please do not hesitate to contact us and we will try our best to resolve the matter within a reasonable period of time.

Our responsibility for loss and damage that has been suffered by you.

We do not categorically exclude or limit our liability to you for any loss or damage that has been suffered by you where it is unlawful to do so. This includes liability for death, personal injury caused by the negligence of us, our employees or agents we use and liability for fraud or fraudulent misrepresentation.

Different limitations and liability exclusions will apply to you for any liability that arises as a result of the supply of products to you. This is set out in our terms and conditions for the sale of products.

We only provide our website to you for personal and private usage. We do not agree to you using our website for any business or commercial uses and thus we have no liability to you for any loss of profit, loss of business, loss of opportunities or any indirect or direct special loss or damage that has been incurred by you.

If defective digital content that we have supplied to you on our site has caused any technological damage to your device or your digital material belonging to you, please contact us for next steps and we will investigate the matter. Should we find that despite our best efforts that the damage has been caused by our failure to use reasonable care and skill we will repair the device or offer paid compensation to you.
We however will not be liable for any damage that you could have avoided by reading all of our terms and advice on our site.

How we may use your personal information that you decide to give us.

How we use the personal information you give us is outlined in our Privacy Policy.

Uploading content to our site.

Whenever you make use of a feature on our site that allows you to upload content onto our site or to make a from of contact on others on our site you must ensure that what you are inputting onto our site is not:

  • Defamatory to any person(s).
  • Racist or Discriminatory.
  • Inflammatory, hateful, obscene or harmful. 
  • A form of bullying and harassment to an individual.
  • A form of humiliation to anyone.
  • An insult to anyone.
  • Incentivising or prompting illegal activity.
  • Provided in a breach of your legal duty owed to a third party
    (for example: a contractual duty or duty of confidence).
  • Infringing on any other person’s Intellectual Property Rights.

By making a contribution on our site, you warrant that your input on our site complies with the above and you will be held responsible for any of loss or damage we may suffer as a consequent of your actions on our site and your breach of warranty that you have made.

We hold the right to remove any of the posts you make on our site if we believe that it does not comply with the standard of terms explained and mentioned above.

Any content that you have provided us with and have uploaded and inputted onto our site will be considered as non-confidential and non-proprietary, granting us with the right to worldwide perpetual royalty free use as well as a transferable license to use, reproduce, store and copy your content and distribute its use and availability for third parties (for example social media platforms).
We also have the right to give your identity to the third party if that third-party claims that your content that you have uploaded onto our site violates and breaches their code of conduct, breaches their Intellectual Property Rights or of their right of privacy. You are solely responsible for your content and backing your content. 

We are not responsible for any viruses and you must not introduce viruses to our site.

We cannot and do not guarantee that our site is free from viruses or bugs that may do damage. It is your responsibility to ensure that the device and software you are using to access our site has been configured appropriately to mitigate any perceived threats your device or software may encounter. 

You not must use our site in any way to knowingly introduce viruses, bugs, trojans, worms, logical bombs, or any other material that is deemed harmful or malicious in any way. Furthermore, you must not attempt to gain unauthorised access to our site, our servers on which our site is stored, or any other databases, files or computers that are integral to our site that you yourself do not have access to. You also must not attack through other means such as a denial of service attack or a distributed denial of service attack.
If you do any of the above, you are evidently breaching the terms of use for our site. Doing such would also amount to a criminal offence whereby we will take action against you as outlined in the Computer Misuse Act 1990. Any breaches of this act will be reported immediately to the relevant law enforcement authorities and we will engage with them continuously by identifying your identity to them. Should such an event occur your rights to use our site will terminated to exist with immediate effect.

Which countries laws will apply to any disputes regarding our terms?

As a consumer, these terms of use are governed by English Law and these terms of use are subject to matter and subjective to their formation, you can bring legal proceedings in respect of the products in the English Courts. If you live in Scotland, you can bring in legal proceedings in respect of the products in either the Scottish or English Courts. If you live in Northern Ireland, you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.

As a business, these terms of use are governed by English Law and these terms of use are subject to matter and subjective to their formation and any non-contractual disputes or claims, you can bring legal proceedings in respect of the products in the English Courts. We must both agree to the exclusive jurisdiction of the English and Welsh courts.